Balas means "reply" in Malay — and that's what it does, inside your own business WhatsApp. It answers customers, takes bookings and confirms orders instantly, 24/7, while you run the actual business.
/ 01 — THE LEAK
of customer messages arrive when you're closed, slammed, or hands-full.
before they message the competitor down the street instead.
average value of one lost booking or order. Every single week.
/ 02 — LIVE DEMO
This is a real conversation flow. No human touched it. The customer got an instant answer, the table got booked, the owner was asleep.
Instant replies — customers never see "typing…" for 3 hours.
Real bookings — confirmed with date, time and pax, not just chit-chat.
Human handover — anything unusual lands on your phone with full context.
/ 03 — THE PROCESS
Your existing business number connects to the official WhatsApp Business API. Customers see the same number they already know and trust.
Menu, prices, opening hours, services, booking slots, house rules — the receptionist learns exactly how you would answer.
Bookings, orders and FAQs handled instantly, 24/7. Anything unusual is passed to you with the full conversation attached.
🛡 BUILT ON THE OFFICIAL META WHATSAPP CLOUD API — NOT AN UNOFFICIAL HACK THAT GETS YOUR NUMBER BANNED.
/ 04 — INDUSTRIES
Got table for 4 tonight 8pm?
Yes! Table for 4 at 8:00 PM is confirmed under your number. See you tonight 🎉
How much for hair colour + cut?
Colour + cut is RM 180. Earliest slot is tomorrow 2 PM — want me to book it?
Is Dr. Lim available Saturday?
Dr. Lim is in from 9 AM–1 PM this Saturday. I can book you for 10:30 AM — shall I?
/ 05 — PRICING
+ RM 500 ONE-TIME SETUP
+ RM 800 ONE-TIME SETUP
MULTI-BRANCH & SPECIAL WORKFLOWS
No contracts. Cancel any month. The first demo is free — you test it on your own menu before paying anything.
/ 06 — QUESTIONS
No. Balas.AI runs on the official Meta WhatsApp Business API — the same infrastructure big brands use. Bans happen with unofficial "mod" apps; we never touch those.
It says so politely and forwards the chat to you with the full conversation, so you reply once instead of starting from zero. It never invents prices or promises.
Always. You can jump into any conversation at any time — the receptionist steps back the moment you start typing.
Yes — it replies in the language the customer uses, including casual Manglish. Chinese support is available on the Custom plan.
Three working days for most businesses: one day to connect, one to train it on your menu or services, one to test together before going live.
Send us your menu or service list. Within 48 hours we'll show you a working receptionist trained on your actual business — before you pay a single ringgit.
Get my free demoREPLY WITHIN HOURS · BAHASA / ENGLISH WELCOME · FREE, ON YOUR OWN MENU